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Date Location Job Title
Nov 14 Chanhassen, MN Customer Service Representative/Sales
Requirements
CUSTOMER SERVICE REPRESENTATIVE
CSR will report to the Customer Service Manager.

Job Responsibilities Include:
  • Provide all customer service functions.

  • Receive customers' order requests electronically, via telephone, fax, email or mail.

  • Process orders, mail catalogs, samples, price quotations, and similar data to customers, as appropriate.

  • Respond to customers' requests via email, telephone, fax, email or mail.

  • Maintain knowledge of product line, prices, delivery time, various marketing promotional services, and similar data, as required.

  • Analyze requests, provide information requested or ascertain who can best provide the information, and route the request to the proper person.

  • Search company records.

  • Trace status of orders.

  • Resolve customer questions.

  • Maintain liaison with other internal departments.


  • Additional Responsibilities:
  • Assist in Returns and Replacements as needed.

  • Perform other allied duties as assigned by supervisor.


  • Requirements:
  • Excellent communication skills both oral and written.

  • Pleasant telephone voice/manner.

  • Ability to operate simple office equipment sufficiently to perform the job.

  • Intermediate PC skills.

  • MUST have at least 2 years of CSR Experience in an OFFICE environment.


  • Salary of $11.00 to $13.00 per hour DOE

    Apply online at www.recruitmasters.com or via email to BF@RecruitMasters.com.
    Benefits
    Benefits package includes full coverage health insurance, short term disability, 401K plan, a liberal vacation policy, personal time and paid holidays.
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